CART captioning is the process of converting speech into text just as fast as it is being spoken. A trained captioner uses stenography or voicewriting to accomplish this. Remote CART removes the captioner from the room making the individual's hearing loss much less noticeable. The captioner may be located anywhere in the country. The viewer simply connects to the captioner over secure internet and begins streaming live audio to the captioner. The captioner in turn streams live captions back which the viewer sees on her/his device. Captions can also be projected to a larger audience. CART is intended to facilitate realtime access to oral and aural communication. It is not meant to produce a verbatim record of the proceedings. For that, choose our transcription service.
Captions can be viewed on any device connected to the internet. However, audio quality is by far the most important component of remote CART. For things like conference calls, online classes, and webinars, audio quality is usually already taken care of so the captioner simply joins the same way as everybody else. However, when the deaf/hard of hearing consumer is physically on-site and the captioner is remote, our HARMONY tablet offers the most reliable way of streaming audio to the captioner. Please click the EQUIPMENT tab above to learn more.
The quality of remote CART captioning is only as good as the equipment being used. Without proper equipment, the accommodation falls short of equal access, something that experience has confirmed to us time and again. We’ve developed a tablet/mic solution specifically for remote CART captioning that overcomes the technical and logistical barriers that regularly arise when other equipment is used. The result is a super user experience. That’s why we call this tablet/mic combo "Harmony". No setup or technical knowledge is required; simply turn on and connect from anywhere with the tap of an icon—even when you don't have WiFi.
For help visit https://www.oneinterpreting.com/tabletsupport. If you have further questions, email us at request@oneinterpreting.com