When speech is more than words.

Our Remote CART Captioning service allows the words from a speaker to be seen on your screen in realtime. The transcript is also archived online instantaneously replacing the need for notetaking!

Express

Interact with text in realtime (auto-scroll, manually scroll, select, search, etc.)

Unedited transcript instantly archived, accessible from any device

Transcript cleaned up within 24 hours

See sample transcripts

Premium

Schedule Services

Interact with text in realtime (auto-scroll, manually scroll, select, search, etc.)

Unedited transcript instantly archived, accessible from any device

Transcript cleaned up within 24 hours

See sample transcripts

See Terms & Conditions →

What is remote CART?

CART captioning is the process of converting speech into text just as fast as it is being spoken. A trained captioner uses stenography or voicewriting to accomplish this. Remote CART removes the captioner from the room making the individual's hearing loss much less noticeable. The captioner may be located anywhere in the country. The viewer simply connects to the captioner over secure internet and begins streaming live audio to the captioner. The captioner in turn streams live captions back which the viewer sees on her/his device. Captions can also be projected to a larger audience. CART is intended to facilitate realtime access to oral and aural communication. It is not meant to produce a verbatim record of the proceedings. For that, choose our transcription service.

What you need

Captions can be viewed on any device connected to the internet. However, audio quality is by far the most important component of remote CART. For things like conference calls, online classes, and webinars, audio quality is usually already taken care of so the captioner simply joins the same way as everybody else. However, when the deaf/hard of hearing consumer is physically on-site and the captioner is remote, our HARMONY tablet offers the most reliable way of streaming audio to the captioner. Please click the EQUIPMENT tab above to learn more.

PLEASE CONTACT US DIRECTLY FOR NON-ENGLISH CART CAPTIONING PRICING

Rent

$60

Rent

For current ongoing customers

Purchase

$600

Purchase

Pay with PO or credit card

See Terms & Conditions →

We assemble and test each unit before shipping. If a piece arrives damaged, please notify us immediately.
Free shipping via USPS Priority Mail. Other faster shipping options available at-cost.
Each tablet comes with unlimited mobile data on T-Mobile's network in case WiFi is not available (at least 50GB/mo high speed).
We will invoice you for each payment. If invoice is not paid within 30 days, a 10% late fee will be added. An additional 10% will be added to the late fee every 15 days that the invoice is not paid. (No additional taxes are added.)
Monthly payments continue as long as items are not in our possession, regardless of whether they are currently being used or not.
Returned items must be in working condition (excluding normal wear and tear) and include all accessories. You are responsible for the cost of return shipping.
For incidental damage that renders a piece non-functional while in your possession, you will be invoiced for the purchase amount of that piece.
If you are receiving at least 10 hours per month of CART services from us, you have the following benefits available:
- Incidentals: We will cover the cost to replace damaged items. We only ask that you return the damaged piece(s) to us.
- Additional tablets: You may request as many tablets as you need at no additional cost provided each tablet user meets the minimum 10 hours per month of CART services. Should you need to cancel services for any user currently in possession of a tablet, you may return that device to avoid being charged for it.

Why a specific device?

The quality of remote CART captioning is only as good as the equipment being used. Without proper equipment, the accommodation falls short of equal access, something that experience has confirmed to us time and again. We’ve developed a tablet/mic solution specifically for remote CART captioning that overcomes the technical and logistical barriers that regularly arise when other equipment is used. The result is a super user experience. That’s why we call this tablet/mic combo "Harmony". No setup or technical knowledge is required; simply turn on and connect from anywhere with the tap of an icon—even when you don't have WiFi.

Tablet

Lightweight & portable (8")
Adjustable kickstand
Extra long battery life

Microphones

2 ultra-high sensitive omnidirectional mics

1 mini Bluetooth presenter mic (up to 6 hours continuous operation)
1 built-in integrated mic

User can control both mics from tablet (mute/unmute as needed)

Software

Android powered by Google
Unlimited auto-captioning powered by Google
Connect to human captioner at scheduled times
WiFi + mobile data (wireless plan included!)
Interact with live captions

Auto scroll or manually scroll text
Select text/find on page
Enlarge/shrink text

Access transcript instantaneously
- Automatically downloaded to tablet for offline access
- Also immediately accessible from any other device -- no need to wait for an email
- Fully searchable text (global/local)
Integrated chat with CART captioner
Integrated chat with Chat Support